New Telephone System

On Tuesday 10th May we adopted a new telephone system. We would like to thank patients for their patience during this transition period.
All incoming and outgoing calls will be recorded for monitoring and training purposes. 

COVID-19 Vaccinations

We ware currently vaccinating patients aged 75 and above and those who are immunocompromised as part of the governments spring booster campaign.  If you fall in either of these groups and it is 6 months since last vaccination and haven't been contacted yet but would like the booster please call the surgery. 


  • You can request your repeat prescriptions online and even get it straight from your nominated pharmacy. No paper, no visit to surgery! It will be faster for you to get your medication, no paper included so save some trees, and might release a bit of our staff time. 
  • You can book appointments online!

These can be made at the desk or by telephone. We offer appointments  2 weeks  ahead of the appointment date. Currently we only offer medically urgent appointments on the day. The appointments are released at 8.30am each day for morning appointments and at 2.00pm each day for afternoon appointments.

For Out of Hours click on link below:

Out of Hours - Contact 111 NHS Direct

You can request your repeat prescription online and get it from your nominated pharmacy.


Opening Hours

Monday - Friday:08:30 to 13:0014:00 to 18:00


Patient Access - Click to book or cancel appointments

Emergencies only 8.00am to 8.30am and 6.00pm to 6.30pm

Appointments can be made online, at the desk or by telephone. We offer appointments 48 hours and 1 week ahead of the appointment date. 

Appointments are released at 8.30am each day for urgent morning appointments, and at 2.00pm each day for urgent afternoon appointments. These appointments are intended for patients with acute medical problems that cannot wait.

Please bear in mind each Doctor’s working days  when looking to book an appointment. If your problem is urgent, you will be given an appointment that day but not necessarily with your usual doctor.

Please let us know if you have to cancel your appointment for any reason so that it can be given to someone else.  

Last appointment 6.00pm

Appointments are currently offered as telephone or online consultations. 

Consultation Times

(By appointment) 8.30am-11am, 3.30pm-6pm Monday to Friday except Bank Holidays and Public Holidays. We also offer Extended Opening on a Monday evening with Doctors appointments available between 6.30pm and 8.30pm

  • Dr. Purnima Jayabalan (Mondays and Wednesdays)

  • Dr. Aurora (Mondays, Tuesday AM, Wednesdays AM, Friday AM)

  • Dr. Dyer (Tuesday AM, Wednesday AM, Thursdays and Fridays)

Practice Nurses:
Available Monday PM, Thursday and Friday AM 

As part of a group of GP Practices working together as a GP Federation, Baldwins Lane Surgery provides access to weekday evening and weekend appointments in the Watford Extended Access (WEA) service, which is managed by Direct Local Health Ltd. Our patients can now make an appointment to see a GP on weekday evenings, Saturdays 9am - 1pm and 3pm - 7pm, and Sundays 9am - 1pm; to see a Nurse on Saturdays 9am - 1pm and to have blood tests with a Phlebotomist on Saturdays and Sundays. Please ask the receptionist for further details on how to book an appointment. During these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice.  Please be assured that your confidentially will be maintained; for the service's full Privacy Statement please see 'Patient Information' at"

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website